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The Saudi Capital Market
Authority requires Financial Advisors in the Kingdom to enact a
business continuity plan. We would like to make you aware of our
business continuity plan in case of an emergency. Our plan is
designed to ensure that our business will continue to function with
little or no disruption and that you will be able to reach us
regardless of the scope of the situation. Since the timing and
impact of disasters and disruptions is unpredictable, we will have
to be flexible in responding to actual events as they occur.
Contacting Us
Your primary contact in the
event of a significant business disruption affecting our primary
location should be your financial advisor. If your financial advisor
or the division office to which your financial advisor is assigned
experiences a significant business disruption, you can contact our
home office at 02-657-3030 . If a significant business disruption
affects your ability to contact our primary office you can reach at
the numbers shown in the table below. E-mails to the primary office
will be re-routed to the alternate site where we have access to all
of the same systems as are provided in our primary location. In the
event of a prolonged disruption to our primary location, our
Business Continuity Plan provides for more permanent relocation of
staff to our alternate location, where we will continue to provide
the best service possible.
Our Business
Continuity Plan
We plan to quickly recover and
resume business operations after a significant business disruption
and respond by safeguarding our employees and property, making a
financial and operational assessment, protecting the firm’s books
and records, and allowing our clients to transact business. In
short, our business continuity plan is designed to permit our firm
to resume operations as quickly as possible, given the scope and
severity of the significant business disruption.
Our business continuity
plan addresses:
data backup and
recovery; all mission critical systems; financial and operational
assessments; alternative communications with clients, employees, and
regulators; alternate physical location of employees; critical
supplier, contractor, bank and counter-party impact and regulatory
reporting if we are unable to continue our business.
We also back up our
important records in a geographically separate area. While every
emergency situation poses unique problems based on external factors,
such as time of day and the severity of the disruption, our
objective is to restore operations within a matter of hours.
Varying
Disruptions
Significant business disruptions
can vary in their scope, such as only our firm, a single building
housing our firm, the business district where our firm is located,
the city where we are located, or the whole region. Within each of
these areas, the severity of the disruption can also vary from
minimal to severe. In a disruption to only our firm or a building
housing our firm, we will transfer our operations to a local site
when needed and expect to recover and resume business within 3
hours. In a disruption affecting our business district, city, or
region, we will transfer our operations to a site outside of the
affected area, and recover and resume business within 3 hours. In
either situation, we plan to continue in business, and notify you
through our web site at www.fthgulf.com. If telephone service has
not been interrupted, all calls to our main line will be call
forwarded to our alternate location. If the significant business
disruption is so severe that it prevents us from remaining in
business, we will assure our client’s prompt access to their funds. |
